Engaging Difficult-To-Reach Patients – Features in eClinicalWorks Demo
Reaching patients, even when they can’t come to visit you, is important. With the ongoing global pandemic, this is more important than ever. During COVID-19, more and more patients have been left unable to access their doctors. This has only exacerbated the problem for patients who live in inaccessible locations.
However, the need to work with such patients is growing. And, with tools you’ll see during your eClinicalWorks demo, you can make this dream a reality. With features from the software, you can engage all your patients, including those that can’t come to the practice. This is why, in this eClinicalWorks review, we will be exploring the engagement tools.
The Importance of Patient Engagement
Although the topic of engagement is slowly gaining traction, practitioners are still confused about how they can administer it. Software companies that create EHR can help utilize their technology to push for better engagement. This happens by an intervention that would speed up clinical care, and provide better experiences to patients.
One way that patients can be engaged in their own care is through the advent of personal access to technology. In this day and age, patients have come to expect a hands-on approach that includes them as important stakeholders. Patients want to know what is happening, and demand updates on their process of care.
This is more apparent with the use of medical applications. According to these patients, there is a greater chance they will utilize apps to stay updated. This can even be understood with the onslaught of new applications that apply to healthcare. Now, the responsibility falls on companies and practices to create and distribute such technology to patients.
One promising way to make this happen is through the advancement of telemedicine. This would also include remote patient monitoring, which would all doctors to monitor patient health. Perhaps this can be taken a step further with applications that collect such information and make it accessible for doctors.
With more information, there is always a chance that the treatment of patients would be improved. Integrated systems can connect information between mobile applications and EHR systems. In all sense of the word, engagement is about the patient. The patient should feel like they are an active part of their care.
The Issue Of Unequal Access to Healthcare
Considering the impact of engagement cannot be complete without understanding inequalities. The healthcare system has grown and advanced due to the advancement of technology, but inequalities are becoming more apparent. There continue to be a number of patients unable to access healthcare due to various factors.
The gap in access can come due to a number of variables. For example, people can feel discriminated against because of their race, gender, area, and disabilities. What this means is that simple identifiers can impact a person’s access to quality care.
This problem is only exacerbated in the COVID-19 pandemic, which has put a huge strain on the system. For people who already face inequalities, the problem has gotten worse. It is therefore crucial that practices are cognizant of these issues when administering care.
The presence of these issues can cause serious problems for both practitioners and patients. However, interventions are possible. The use of EHR like eClinicalWorks can offer a solution as practices improve patient engagement and satisfaction.
Because the eClinicalWorks cost is relatively low, the system can offer support for practices with limited resources. This can enable them to connect to more patients, especially those that critically need care.
Tackling Challenges With Tools From eClinicalWorks Demo
Before we delve into how challenges can be overcome, understand that care does not require a major transformation. You don’t need to uproot your practice and get expensive hardware and software to address the needs of all patients. Instead, smaller changes that make patients feel included can have a greater impact.
Even if you were to create an amazing facility with amazing software, you may not achieve what you need. And notably, none of these changes will be consciously closing any gaps to the access to healthcare. Instead, another approach may work.
Practices that understand their community are more likely to close gaps. For example, understanding the level of comfort they have with technology can make a big difference. Introducing complicated software to patients who may not understand it won’t help them connect to you.
Instead, active traditional engagement tools may do more to bring in patients who may otherwise feel alienated. This can include tools like phone calls, visits, screenings, and free clinics. These interventions help to build a bond of trust between you and your patients.
When you are taking the eClinicalWorks demo, you will see there are a number of communication tools. Instead, you would improve engagement a lot more by knowing what your patient is most comfortable with and using that tool.
Tools from the eClinicalWorks Demo
You may notice during your eClinicalWorks demo, you would need to have a more balanced approach for every patient. The software connects you to a number of health centers for example. This is to enable you to tackle some of the bigger challenges that can impact access to quality care.
You also get access to health centers that have varying kinds of fees. They can connect you to patients with certain kinds of care and help you access tools to connect with them. Another way you can connect with tools from the eClinicalWorks demo is televists. This allows any patient with a computer to connect with their doctor.
Patients will no longer have to travel from their home to the practice to access care. It is also a necessary tool during the COVID-19 pandemic under the ‘new normal’.
Should I Get the eClinicalWorks Demo?
If you want more information about the software, you can also get the eClinicalWorks demo. This would enable you to see how the software works in practice.
