How to Build a Grocery Delivery App Development?

Types Of Grocery Apps – What Business Model You Should Go For

When you are thinking about how to create a grocery app, you must know that there are four different kinds of apps. And these are-

Marketplaces:

Marketplace apps have their own menus and delivery drivers to take orders and deliver the grocery to the doorstep. In case you don’t have a prior Grocery Delivery App Development for your business but want to pursue a grocery app, then this is the most suitable type of app for you. The Bigbasket online grocery delivery app is one such example which is popular in India.

Aggregators:

Aggregators list all the nearby stores and their menus. This kind of app lets the user order form these listed stores. They use affiliate drivers to deliver the products but the fulfillment of the product depends on the store. one such example is Instacart, popular in US and Flipkart grocery app which is running successfully in India.

Grocery Chains:

Big grocery delivery apps like Wal-Mart and The Kroger Mobile App have their own apps for their customers. With these apps, the consumers can easily order their groceries and have it delivered to their home.

Single Stores:

Created by the single stores, these apps are specially for the regular customers of the store. The app building and management, taking orders and delivering them, everything is handled by the single store. This way they can get more business their way.  

Three Ends Of Grocery Apps- Buyers, Sellers And Driver’s

You can’t just create one grocery delivery app and be done with it. When it comes to on-demand grocery app development, there are three sides to the app.

• The customer app
• The administrator app
• And the delivery person’s app.

What features are needed for these specific apps? Let’s see.

The Customer App:

This is the app for the user. This version is going to be hosted on the app store for downloading and installing. The customer app needs to be full of excellent features and needs to have an amazing UI/UX design and layout.

Source: https://tech.instacart.com/instacart-anytime-a-data-science-paradigm-33eb25a5c32d

But before you start asking How to build a grocery delivery app for the customers, there are some other features that the customer app needs are-

• The user should be able to sign up and set their own profile. Add the log in via social media option to make signing up easier.
• In the customer app, the user must be able to choose from which store they want to order from. List out all the stores your app is affiliated with.
• With the location feature, the users can input complete address and their location to get the doorstep delivery.
• The search and filter are going to help the customer to search for a specific product and filter out the product they do not want to see.
• Easily add the chosen product from the list to the cart.
• Once they are done choosing, they can move on to their cart section, checking out the total price of the products and moving on to the checkout.

Making Payment Seamless:

• Add a few different kinds of payment option for the customers to choose from. They can pay with card, or PayPal, etc.
• The wallet is optional but a neat feature anyways. The customer can check out their wallet balance and recharge it if necessary.
• In the case of faulty products, the customer should have a return and refund option.
• The users should be able to schedule their order according to their schedule.
• Real-time order tracking and to see it’s progress is a feature the users love.
• A list to see all the previous orders and their delivery details.

Engaging User with Deals and Offers:

• The users should be able to provide ratings and reviews for not only the products but also for the delivery people.
• The feature to add products to the wishlist for future preferences. The customers can be reminded to buy the products placed on the wishlist.
• With the chat message feature, they can contact the delivery person for any queries.
• Push notifications for delivery notification, promotional offers, etc will keep the consumer in the loop.
• Various offers are going to make your customers more prone to shopping from your platform.

The Admin Side Of The App:

The admin app or admin panel is the side of the app that is controlled by the administrator of the delivery app. This is the side that needs to be built with utmost importance because if something goes wrong on the admin side of the service, the customers won’t get their deliveries.

The features you need to include in the admin app are-

• Managing orders: the admin should be able to view detailed order list and notify relevant stores about them.
• The feature of managing inventory needs to be included. The admin should be able to keep track of their inventory and available products.
• According to availability, admin should be able to accept or reject an order.
• Stores should receive complete payment after a delivery is completed.
• The admin should be able to view the reviews and ratings left by the customers on products and services.

The App For The Delivery/Shopper Person:

This one is for the person who would be making the delivery. With this app, the trinity of grocery delivery apps is made complete. This is going to connect the customer with the seller and the delivery person, helping them to get perfect service.

The features the delivery side app needs are-

• The delivery person can sign in using their email id and password.
• The app should have a panel with a list of all the completed deliveries and ongoing deliveries as well
• Push notification to let them know when they are receiving a new request of delivery, along with the details of the time.
• The feature of turning off delivery status on or off, along with the ability to accept or reject an order.
• Easy GPS navigation system to find out the location of the store and the delivery place.
• Messaging feature for the user to connect with the delivery man regarding any query about the delivery or time.
• Receive payment easily through the app once the order is complete.
• With the addition of the wallet feature, they would be able to check out the amount received after a finished delivery and withdraw it to their convenience.
• The delivery person should be able to see past order summaries along with transaction details.

Consider The Important Factors and Design Your App:

Before the on demand grocery delivery app development process starts, you need to consider some important factors. This will make it easier for you to plan your app and market it to the user. Along with that, doing this will make sure that your app stays more unique than your competitors.

Addressing The Pain Points Of The Customer:

Like with the development of any other app, you need to understand and address the pain points of your user. Before you ask how to develop your grocery app, you need to ask why everyone is using grocery delivery apps?

What is the app offering them that the store can not?

Once you understand why apps are more preferred by the user, you need to make it better. Plan and figure out how you can make their shopping experience even better? By doing this you are not only going to give your users a better experience but set yourself ahead of your competition.

Analyzing The Strength And Weaknesses Of The Competitors:

No app is unique today. Which is why you need to consider your competitors before you even begin the planning phase.

Install and use the competitor’s apps for a while and see what they are doing right, and what they are doing wrong. What are the best features of their apps? And what is the worst? Why people like their app, or hate it? Once you have the answer to all these questions, you’ll know you are ready to start planning your app.

Attractive UI/UX Design And Layout:

An Attractive UI/UX design goes a long way when it comes to on demand grocery app development.

When you have finally started on your grocery store app development, you have to make sure that your app has a good UI/UX design and layout. The more attractive it is, the more enjoyable it’ll be for the user to use it. And the more they enjoy using the app, the more people would start using your app.

Just because you are selling vegetables doesn’t mean you don’t need a good layout for your app. A beautiful layout is absolutely necessary to keep the users stuck to your app. Talk with an experienced UI UX design agency to manifest your grocery app idea.

Personalized Experience To The Users:

“One size fits all” sounds only good as an expression.

When it comes to grocery store app development, personalizing your app to the user is kind of a big deal. This is going to give them a feeling that the app owner, which is you, really cares about their needs and wants as shoppers.

But how can you personalize their experience? Simple, you can use machine learning to make sure that the app learns about their shopping preferences the more they use the app. You can offer them special deals based on the products they frequently buy.

Suggest them products they frequently buy. You can also give them a favorite feature where they can add their liked products for quick access. Personalizing the app according to the user’s need is only going to make them more loyal users.

Grocery Apps: Worth It Or Not?

So, is on demand grocery delivery mobile app development really worth it?

With the grocery delivery apps like AmazonFresh, Instacart and Peapod, people now have an easier way of getting groceries at home, increasing their tendency to cook meals than go out for dinner. No wonder over 80% of American meals was homecooked in 2017.

So if you want to develop a grocery store delivery app, now is the time. With the right strategy, your app can become a new favorite among the health-conscious crowd who would rather have a home-cooked meal than eat take out. Contact Soft Suave Technologies to discuss any project details and take the first step toward developing your grocery app.